Careers

About the Role

Burlington Veterinary Hospital is looking to add a full-time veterinary receptionist to our dedicated team.  Our Veterinary Receptionists are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing excellent customer service. Daily responsibilities include:

• Managing multiple phone lines
• Booking appointments
• Greeting clients
• Processing payments
• Responding to client emails and other online communications
• Ensuring that the reception area is clean and comfortable for clients.

At Burlington Veterinary Hospital, we take the work-life balance and personal well-being seriously. Our hours reflect our belief in the importance of self-care. We also offer awesome benefits to support a healthy and positive work environment, including: 

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 
• 401(k) matching & Roth Retirement Savings Plan 
• Flexible Spending Account 
• 529 Savings Plan 
• Tuition Support Program 
• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance 
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child 
• Sick Time / Paid Time Off 
• Free/discounted lab work for all employee pets 
• Pet discounts on services and products 
• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 
• Professional development opportunities  
• State license reimbursement 
• VTNE exam fee reimbursement 
• Continuing education allowance 
• Uniform allowance  
• Access to our VetCor Techlife Facebook group, including thousands of veterinary technicians company-wide 

Lifestyle Benefits: 

• Six paid holidays 
• Employee Assistance Program 
• Employee discount program 

Excellent communication skills and the ability to provide exceptional client service are some essential skills required to become a successful veterinary receptionist. For this particular job opportunity, we are seeking candidates who possess the following key skills:

• Being passionate about pet welfare and exceptionally kind
• Excel at client communication and embrace our purpose of providing excellent veterinary care and educating on responsible pet ownership
• Have effective time management and organizational skills, with the ability to take the initiative, multitask, and prioritize
• Ability to maintain a calm disposition while working in a busy and dynamic client service environment
• Trustworthy, friendly, and a team player – but also able to work unsupervised when necessary

Do you think you’re the veterinary receptionist we’re looking for?  Apply today!  We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners!

 Diversity, equity, and inclusion are core values at Burlington Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.