Careers

About the Role

Do you consider cat hair a part of your outfit and introduce yourself to stranger's dogs? Have you ever forgotten your neighbor's name but know every dog on your block? If so, the team at ZippiVet wants to talk! ZippiVet in Arboretum is seeking to add a full-time Veterinary Receptionist to our front desk team.  Our veterinary receptionists are the face of our practice. This role is integral to our community's reputation and in supporting our clients and patients by providing excellent customer service. Here at ZippiVet, we aim to provide an enjoyable work environment to make the day flow with ease. We have been in the community for many years and have continued to grow with our city. We continually improve our skills and services to best support our clients and their pets.  We have also put together some exceptional benefits to keep life going smoothly, including: 

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 

• 401(k) matching & Roth Retirement Savings Plan 

• Flexible Spending Account 

• 529 Savings Plan 

• Tuition Support Program 

• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 

• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance 

• Sick Time / Paid Time Off 

• Free/discounted lab work for all employee pets 

• Pet discounts on services and products 

• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 

• Professional development opportunities  

• Continuing education allowance 

• Uniform allowance  

Lifestyle Benefits: 

• Six paid holidays 

• Employee Assistance Program 

• Employee discount program 

Daily responsibilities include but are not limited to: 

• Answering phone calls and addressing client inquiries with an upbeat attitude 
• Coordinating with the veterinary team for patient care 
• Greeting and assisting clients with warmth and professionalism 
• Responding to emails and text messages 
• Scheduling appointments and managing the appointment book 
• Documenting communications and updating patient charts 
• Handling payments and end-of-day reconciliation 
• Ensuring that the reception area is clean and comfortable for clients. 
• Handling administrative tasks with efficiency 
• Creating a welcoming and comforting atmosphere for pets and owners 

A love of animals and a customer service background is an excellent fit for this position. This is an excellent opportunity to join an outstanding practice and start or build your career in the veterinary field! 

Think you’re the veterinary receptionist we’re looking for?  Apply today so we can meet you! 

Diversity, equity, and inclusion are core values at ZippiVet in Arboretum and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.