Thankful Thursday: Wicked Awesome Appreciation

October 17, 2024

Life is gourd during this spooky season on Team Vetcor. Our team members are making an impact and it is showing!  

Christina Lazo from Balfour Animal Hospital, Fenwick, Ontario, Canada, wants to recognize Jenna Woodland, RVT: "Jenna is our amazing RVT. She goes above and beyond for everyone and Balfour. Her compassion for animals is like no other. She makes the day at our clinic fun and exciting. Balfour would not be the same without her." 

Wanda Denslow, HM from Ocoee Animal Hospital, Blue Ridge, Georgia, wants to recognize Spence King, Regional Manager: "Spence always goes the extra mile to make sure our practice has everything it needs to offer the highest quality care to our patients and clients. I appreciate him working hard behind the scenes to get us the equipment we need as quickly as possible. We appreciate all he does for us!" 

Liza Guess from Purrfect Care Feline Medical Center, Columbus, Ohio, wants to recognize Dawn Eblin, RVT and Hospital Manager: "I am so grateful for Dawn! She stepped up to become our hospital manager and I don't know what I would do without her. I'm so excited to work closer with her!" 

Danielle Gutierrez from Zippivet Arboretum, Austin, Texas, wants to recognize Dr. Chad Harris, VP of Veterinary Leadership: "Dr. Harris does so much for so many of us. Giving his undivided attention to each hospital. He does not get near enough credit for always having a great attitude, mentorship, resources, problem solving he gives. We are so appreciative of him!" 

Wanda Denslow, HM from Ocoee Animal Hospital, Blue Ridge, Georgia, wants to recognize Vanesa Rivera, Procurement Manager: "Huge kudos to Vanesa! When our 25-year-old autoclave finally "retired," she was quick to get a new one ordered and delivered to us in 2 days - in time for scheduled surgeries. Vanesa does so much to ensure everyone has the proper equipment for the best price. It's amazing how she can keep up with it all! Thank you, Vanesa!" 

Redonda Honey from Hazel Ridge Veterinary Clinic, Fair Oaks, California, wants to recognize Brenna Taylor, RVT: "She always goes the extra mile in whatever project is given to her.  She has done a great job in setting up the new cardiology appointments." 

Alison Ladman from Wilmington Animal Hospital, Wilmington, Delaware, wants to recognize Melisa Sims, Lead Technician: "One of our practice's excellent and long-term, beloved clients became very ill and was placed on hospice this past week.  Melisa was close with this client, and she visited her in the hospital every day to help the client's sister better cope with this sudden loss.  Melisa was with this beloved client and her sister throughout the hospice process and was a witness to her passing.  Melisa made arrangements for all of the client's cats, including adopting the most senior special needs cat herself.  We will all miss our client terribly, but Melisa went above and beyond for our friend and her family during the most difficult time." 

Redonda Honey from Hazel Ridge Veterinary Clinic, Fair Oaks, California, wants to recognize Cindy Gessford, RVT: "She is always there to help.  She frequently volunteers with the neighborhood spay/neuter clinics and vaccine clinics.  Her commitment and care to the animal community is astounding." 

Sarah Elkins from Irvington Veterinary Clinic, Portland, Oregon, wants to recognize Nicholas D, Assistant Manager: "You are appreciated! Thank you for going above and beyond for your team and clients!" 

Mandi Vilares from Chesterfield Veterinary Clinic, Bordentown, New Jersey, wants to recognize Chris Maples, Regional Manager: "For always having a bright and sunny attitude! Positivity is contagious, and she loves to spread it! :)" 

Bernadette Cruey from Academy Animal Hospital, Baltimore, Maryland, wants to recognize Vicki Marcin, Lead Technician: "The hospital would like to thank Vicki for 50 years of dedication. During the past 50 years of working at Academy she has been our lead in dentals, the surgical area, as well as the lead technician. Vicki contributes to hiring,as well as training new staff members. She also implements training in new techniques and shares her knowledge with all employees.  The Academy family appreciates all that Vicki offers and the dedication she has to the staff, clients, and their pets." 

Katelin Arrellin from West Phoenix Veterinary Hospital, Phoenix, Arizona, wants to recognize Aireanna Broom, Veterinary Assistant: "Aireanna is such a smart and talented individual. She came to our clinic as an extern and eventually became a part of our team. She recently re-enrolled in school to complete her CVT. We are very proud of how far she has come and the intellect she possesses. Thank you for everything you do!" 

Kim Longenbach, CVT, HM from Lehigh Valley Animal Hospital- Allentown, Allentown, Pennsylvania, wants to recognize Trista Stump, Lead Technician: "I would like to thank Trista for all of her hard work, coming up with great ideas, and her follow through and dedication to her career and job title. She comes to work with a positive attitude and is a pleasure to work with in our hospital." 

Jake Mervis from the Service Center, wants to recognize Swarna Vallurupalli, Analytics Manager: "I appreciate Swarna's thought leadership on our pricing and data strategies. I am thankful for her willingness to dive into messy analyses and come up with solutions." 

Jake also wants to recognize Meredith Beltinck, Project Manager Operations: "I am thankful for all the work Meredith does to help our practices launch Home Delivery capabilities. This is a major growth engine for us and she juggles multiple demands to get them to the launch readiness on time and effectively. Thank you!" 

Margie Giles from All Animals Veterinary Hospital, Sanford, North Carolina, wants to recognize Morgan Santana, Receptionist: "We would like to thank Morgan for always greeting our clients with a warm smile and making everyone feel welcome! Her hard work and dedication do not go unnoticed, and we are grateful to have her on our team!" 

Margie Giles also wants to recognize Harley McClung, RVT: "Harley is truly one of the kindest hearts I know.  She is a wonderful tech and she cares so passionately about the patients and their owners. We are blessed to have such a great human being on our team. Thank you, Harley, for everything you do!" 

Kai Coll from Creature Comforts Animal Hospital, Las Vegas, Nevada, wants to recognize the leadership team of Creature Comforts Animal Hospital: "I am incredibly honored to work alongside the extraordinary women of the leadership team at Creature Comforts. Each of you brings an unmatched passion for ensuring the best experience for our teams, our patients, and our clients. Your dedication to fostering inclusion, positivity, and unwavering support for one another and our staff is inspiring. You continuously go above and beyond, not only in your commitment to the growth and development of others but in pursuing your own personal and professional growth. It is truly one of life's greatest privileges to be part of this remarkable team." 

Lorrie Harper from Covedale Pet Hospital, Cincinnati, Ohio, wants to recognize Sylvia Johnson, Payroll Associate: "We recently partnered with Vetcor and are leaning a lot!! I needed to run a report regarding hours worked for employees. She sent me an awesome PDF to help with this. It's what happened after that made my day. I figured out how to run the report properly after some trial and error. I went back on to my help ticket and wrote a little blurb of info regarding this. It was honestly a personal blurb kind of validating that I finally figured out how to do the report properly. Sylvia called me!! She called me to check if I needed anything. When I answered the phone, I started laughing because I knew adding this comment to a closed help ticket would be confusing, and I was hoping I could laugh my way out of it! This immediately got us talking. She MADE MY DAY! She told me how she refuses to retire because she LOVES HER JOB AT VETCOR!!! How cool is that? It's so cool that someone took time out of their busy day to go the extra mile. But not only go the extra mile, it's so awesome to have the support of so many who genuinely love their jobs! I hear it time and time again from Vetcor employees. Thank you, Sylvia, for making my day!" 

Lorrie, along with Tara Egan and Melinda Obert from Covedale Pet Hospital, Cincinnati, Ohio, want to recognize Matthew Campbell, Regional Manager: "Our RM, Matt, is amazing!!! He has helped us through our transition and has been a fantastic resource for our hospital! He makes himself available always, no matter how many 100s of questions we have for him.  His knowledge, patience, and guidance has made things run very smoothly. Keep being awesome Matt! Happy Halloween!" 

Erin Holter from The Animal Hospital of Celina, Celina, Texas, wants to recognize Dr. Jenny Furth, DVM at Prosper North Animal Medical Center: "For being so helpful in treating my special case of a dog. Being a supportive doctor and answering any questions I have. I appreciate being able to work with a "sister" clinic within Vetcor that provides alternative services that my own hospital does not. It has eased some of my stress in trying to figure out why Fatniss is not feeling well." 

Erin also wants to recognize Hannah Jensen, Hospital Manager: "Being close to another Vetcor hospital, I have been able to establish a working relationship both personally and professionally with Hannah. Thank you for helping answer work-related questions and being a sounding board for questions and concerns within the position of Hospital Manager." 

Redonda Honey from Hazel Ridge Veterinary Clinic, Fair Oaks, California, wants to recognize Sandy Evans, RVT: "She has done a great job with the not so easy drug/supply ordering in our clinic.  She also has been a great help in organizing and with controlled substance compliance." 

Amy Klotz from the OPS team wants to recognize Jodi Smoley, Hospital Manager, and the team at Primary Pet Care: "The team recently converted from Avimark to EzyVet, and they are doing a fantastic job! This was a big project and Jodi did an amazing job getting everything prepared and ready to go for the team! The team has hung in there and been positive throughout the transition!" 

Amy also wants to recognize Chrissy Brown, Hospital Manager, and the entire team at Animal Hospital-Willoughby Hills: "Chrissy took on the task of changing PIMS from Impromed to EzyVet and did an amazing job! This has been a huge change for the team, but they are doing a fantastic job!" 

Lastly, Amy wants to recognize Ali Laing, Hospital Manager, and the team at Hillcrest Animal Hospital: "The team recently went through a conversion from Impromed to EzyVet and has done an amazing job! Ali did an amazing job coordinating the project for the hospital and keeping the team positive during a stressful time! Great job, everyone!" 

Cherie Guidry, DVM from Helping Hands Veterinary Clinic, Lynnwood, Washington, wants to recognize Dr. Helen Ghil, DVM: "I would like to thank Dr. Ghil for holding down the fort while I was in Florida for CE.  She did such an awesome job!  I know I can trust her to keep the team going while I am out of town." 

Dr. Guidry also wants to recognize Aubrey Mills, Hospital Manager and Technician: "I would like to recognize Aubrey for her fantastic leadership skills. We recently lost our 2nd tech at the clinic, and she has been working full-time as a tech and our office manager!  I really depend on her to keep the team and clinic going, and she is doing an AMAZING job!" 

Carla McKiernan from Great Bay Animal Hospital/Kennel/Doggie Daycare, Durham, New Hampshire, wants to recognize the entire team: "I feel fortunate to have such an amazing team at our Great Bay 'campus.' Everyone truly cares about one another, and I'm very proud to see and hear about the group consistently helping each other out. THANK YOU, TEAM GBAH/GBK/GBDD!!! :)" 

David Gagnon from Kaukauna Veterinary Clinic, Kaukauna, Wisconsin, wants to recognize Katie Thorson, DVM: "Dr. Thorson is a recent addition to our team. Right away, we could tell her personality matched well with our staff. She has a good attitude and is very willing to help wherever needed. She's been adapting to our clinic environment very well, and it's been a seamless transition. We're glad to have her on board!" 

Crystal Castillo from Beverly Hills Small Animal Hospital, Beverly Hills, California, wants to recognize the BHSAH Team: "I want to take the time to thank the wonderful team that I work with. They are all truly amazing, and their hard work and growth do not go unnoticed. Their dedication to their jobs and the care that they show the patients are amazing to see day in and day out. They always try their best even under a very stressful work day. I am truly thankful to all the team! Keep up the good work because without each and every one of you, we wouldn't be able to provide our pets with the care that they deserve." 

Michelle Immel, DVM from We Care Animal Hospital, Clintonville, Wisconsin, wants to recognize Kristy Denzin, Veterinarian Assistant: "Kristy is so attentive to detail and able to jump in literally anywhere in the clinic. She has a passion for learning that exceeds the nerdiest of nerds. She is wonderful at lifting spirits with her unique sense of humor." 

Sarah Ganeo from Armitage Animal Clinic, Newmarket, Ontario, wants to recognize Christina Anderson, RVT: "Christina has been at Armitage longer than any technician, she is a role model to both the technicians and the front desk team. She cares deeply about the clinic's success and the well-being of our team. I want to thank her for always trying to improve the clinic and make us the best we can be. Thank you Chris for everything you do!" 

Destiny Rodriguez from Medina Veterinary Clinic, Medina, Ohio, wants to recognize Emily and Mallerie, CCS: "Emily and Mallerie are both new to vet medicine and have done a great job acclimating to the fast past setting and asking all the right questions to better themselves and our patients. We're very lucky to have them on board." 

Katy Parr from Glenwood Village Pet Hospital, Glenwood, Illinois, wants to recognize Amber Tate, Lead Technician: "Amber is a jack of all trades who helps in every aspect of the hospital.  She is always there to help and is a joy to work with." 

Katy also wants to recognize Gina Frazier, Hospital Manager: "Gina is the glue that holds this place together!  She fills in shifts, keeps the daily operations going, and keeps things going as smoothly as possible!" 

Brittany Poulin from Main West Animal Hospital, Welland, Ontario, Canada, wants to recognize Chrishon Gambarotto, RVT: "Chrishon is a passionate and caring individual. She has come so far with her technical skills. She is eager to learn, great with clients, and an awesome team member. We are happy to have her as part of our team. Thank you, Chrishon, for being you!" 

Danielle Mercado from the OPS team wants to recognize Sarah Martin, COS, and Tannslee Duck, Lead Technician at St. Claire Animal Clinic: "Dr. Martin has been so understanding and graceful through the stressful process of being without a hospital manager. She has been extremely patient and kind throughout a difficult situation, and I am beyond grateful for her efforts. Tannslee has been very helpful as well by getting everything set back up and operational. She has been instrumental to the process and Dr. Martin is very lucky to have her on her team!" 

Nikki Mock from Lake Station Pet Clinic, Lake Station, Indiana, wants to recognize CSRs Jenn, Lenora, Anna, Kim, Kresha and Britini: "Our CSRs don't get enough recognition for all that they do. They take on so much and the other vets and myself are so grateful for each one of them." 

Katrina Guell from Scottsdale Cat Clinic, Scottsdale, Arizona, wants to recognize Shelby Boettcher, Veterinary Technician: "Shelby is an inspiration. She flies into work daily, ready to slay the day. She has a great work ethic, and her positivity, patient care, and customer service are outstanding. Shelby is the first to volunteer to help assist her fellow teammates, from covering shifts, checking out clients, and helping with x-rays. We all love working alongside Shelby and are grateful to have her around!" 

Chad Harris, DVM from VP of Veterinary Leadership, Georgetown, Texas, wants to recognize the entire team at Lakeway Veterinary Clinic: "I greatly appreciate the team at Lakeway Veterinary Clinic. They have been through quite a lot over the last year, and they continually impress me with their positive work culture, their hard work, and their dedication to their hospital. Great job, guys!!!!" 

Jolene O'Brien, COS from Berrien Vet, Baroda, Michigan, wants to recognize Dr. Amber Chapman, DVM: "I am so grateful to have Dr. Chapman on our team of doctors. She is incredibly caring and compassionate towards our clients, and people really appreciate her genuine concern for their pets. Thank you for all your hard work!"

Way to go Team Vetcor!